What this notice covers
This notice covers StaffOps’ processing of information in the application, including account details, organization data, operational records, assignment updates and files. Your organization is responsible for deciding what data it enters and for ensuring it has a lawful basis to use it.
Information processed
StaffOps processes the information needed to provide the service. This may include account and organization details; contact, people and vehicle records; assignments, routes, contracts, expenses, billing records; assignment-room messages; and documents or images uploaded by authorized users.
- Account information used to authenticate and administer access.
- Operational information used to plan, deliver and report on services.
- Files and evidence uploaded to the workspace by authorized users.
Why we process it
We process workspace data to operate the service requested by your organization: to authenticate users, store and display records, enforce permissions, support field coordination, create reports, and maintain the security and reliability of the application.
Access and sharing
Access is controlled by your organization’s membership and role settings. Workspace administrators are responsible for inviting users, assigning appropriate permissions and reviewing access. Features that create a share link or invite are controlled by the organization and should only be used with intended recipients.
- Use the least access needed for each role.
- Review shared links and invited users regularly.
- Do not upload information you are not authorized to use or share.
Retention and deletion
Your organization controls the records it creates in StaffOps. Before ending use of the service, an administrator should export or retain any information it must keep and remove data it no longer needs. Legal, regulatory or contractual obligations may require a different retention period.
Your questions
If you are a worker, candidate or other individual whose details appear in a StaffOps workspace, contact the organization that collected your information first. They control the purpose and content of that workspace. Workspace administrators should use their designated StaffOps support channel for product and account questions.